The motor assy. I removed had a defective blower the motor is fine. The part that secures the blower to the motor broke. That's what happened to the second unit that failed. This is the fourth unit that we have had to replace.

Support was great in directing me to the correct part. Arrived quickly and installed easily with their supplied instructions.

Part works as expected, needed an electrician to change as complicated to remove and assemble

Good

I received the product as expected, installed it, and it works fine. However, I was disappointed to find that the thin rubber gasket, which goes between the vent housing and the motor, was not included. There were no instructions indicating that the existing gasket from the previous motor should be reused, so I had to reinstall everything after discovering this. I strongly recommend including this inexpensive gasket with the motor, as it was frustrating to realize it was missing after the installation.