RETURNS AND SUPPORT

RETURN POLICY

Return policy for parts

We offer original replacement parts for all our products. Need assistance prior to ordering? Please contact our customer service team by phone or by email if you are uncertain of the part you need.

Please note that all parts are non-refundable.

Return policy for parts

We offer original replacement parts for all our products. Need assistance prior to ordering? Please contact our customer service team by phone or by email if you are uncertain of the part you need.

Please note that all parts are non-refundable.

Return policy for accessories

Accessories include chimney replacements, chimney extensions, filters, and conversion/recirculation kits.

Accessories can be returned within the first 30 days of purchase. You may return the product to us in its original condition and original packaging for a full refund. Shipping costs are non-refundable. (We will refund the return shipping cost, if the return is a result of our error).

Please note that we cannot refund items returned more than 30 days past delivery.

CONTACT US

+1 (800) 350-4562

Monday - Friday 9:00 am - 5:00 pm EST

service@anconahome.com

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Return policy for parts

We offer original replacement parts for all our products. Need assistance prior to ordering? Please contact our customer service team by phone or by email if you are uncertain of the part you need.

Please note that all parts are non-refundable.

Return policy for parts

We offer original replacement parts for all our products. Need assistance prior to ordering? Please contact our customer service team by phone or by email if you are uncertain of the part you need.

Please note that all parts are non-refundable.

Return policy for accessories

Accessories include chimney replacements, chimney extensions, filters, and conversion/recirculation kits.

Accessories can be returned within the first 30 days of purchase. You may return the product to us in its original condition and original packaging for a full refund. Shipping costs are non-refundable. (We will refund the return shipping cost, if the return is a result of our error).

Please note that we cannot refund items returned more than 30 days past delivery.

Return policy for parts

We offer original replacement parts for all our products. Need assistance prior to ordering? Please contact our customer service team by phone or by email if you are uncertain of the part you need.

Please note that all parts are non-refundable.

Return policy for accessories

Accessories include chimney replacements, chimney extensions, filters, and conversion/recirculation kits.

Accessories can be returned within the first 30 days of purchase. You may return the product to us in its original condition and original packaging for a full refund. Shipping costs are non-refundable. (We will refund the return shipping cost, if the return is a result of our error).

Please note that we cannot refund items returned more than 30 days past delivery.

Return policy for accessories

Accessories include chimney replacements, chimney extensions, filters, and conversion/recirculation kits.

Accessories can be returned within the first 30 days of purchase. You may return the product to us in its original condition and original packaging for a full refund. Shipping costs are non-refundable. (We will refund the return shipping cost, if the return is a result of our error).

Please note that we cannot refund items returned more than 30 days past delivery.

CONTACT US

+1 (800) 350-4562
Monday - Friday 9:00 am - 5:00 pm EST

service@anconahome.com

Value is required
Value is required
Thank you!
Thank you!
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