Jackie took the initiative to consult with the technical team and then send an LED Driver free of charge. Quick and courteous response. Thank you.
Jackie went above and beyond to ensure the replacement stove was delivered to me.
She even went the extra mile and covered my added cost of re-connecting the gas line with the new unit. What company actually would do that?
I truly appreciate how the company handled my situations with such professionalism and care. Their commitment to customer satisfaction really sets them apart. I highly recommend Ancona to anyone I will definitely be returning again as a customer and recommend Ancona to others.
Was well taking care of. Very professional and pleasant to deal with.
Fantastic customer service. Proactive and achiever the desired result.
Great! Great! 5 Stars. No questions.
I was very impressed with the service. My Ancoma Range motor died on Wednesday evening. Contacted via chat late Wednesday evening. Got an email from Jackie Thursday morning, with a link for the correct model. Placed the order, expecting it to arrive in 5 to 7 business days. Was surprised to get delivered Next morning, i.e. Friday. Hats of to Jackie and the team for qick delivery. Now I can go back to cooking. Best service ever.